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Client Overview
Client Name: Hindustan Tiles Decor
Industry: Tiles Manufacturing, Distribution & Retail
Project Type: End-to-End Tiles Sales & Distribution ERP System
Overview
Hindustan Tiles Decor operates across tiles manufacturing, dealer distribution,
and retail sales. As operations expanded, the business required a centralized
digital system to manage sales orders, inventory, dispatch, dealer payments,
and reporting with real-time visibility and financial control.
Our team designed and implemented a comprehensive ERP solution to digitize
end-to-end tiles sales operations and streamline cross-department workflows.
Project Objective
The objective of this project was to digitize and centralize tiles business
operations by:
- Providing real-time visibility into sales orders and dispatch status
- Eliminating inventory mismatches and stock discrepancies
- Streamlining dealer order fulfillment and payment tracking
- Improving management visibility into sales and financial performance
- Replacing manual processes with automated, role-based workflows
Challenges
Business Challenges
- Lack of centralized visibility into sales orders and dispatch status
- Delays in order fulfillment affecting dealer satisfaction
- Inventory mismatches causing stock-outs or over-stocking
- Limited insight into sales, collections, and payment performance
Operational Challenges
- Manual handling of sales orders, purchase orders, and delivery orders
- Disconnected workflows between sales, dispatch, inventory, and accounts
- High reconciliation effort between inventory and accounts
- Reporting dependent on manual data compilation
- Role confusion and data inconsistency across teams
Our Approach
Tiles ERP Design & Implementation
We followed a structured ERP implementation approach focused on real-time
control and scalability.
Our approach included:
- Detailed process mapping of sales, dispatch, inventory, and payments
- Design of a centralized Tiles Management ERP system
- Automation of end-to-end order-to-cash workflows
- Implementation of role-based access and governance
- Deployment of dashboards and audit-ready reporting
Services Delivered
- Centralized Tiles Management ERP System
- Sales order management for dealer and project orders
- PO and dispatch management for procurement and logistics
- Delivery order (DO) and dispatch workflow automation
- Dealer payment tracking with outstanding and ageing reports
- Inventory management for stock movement and availability
- Masters for products, dealers, pricing, and locations
- Reports for sales, inventory, dispatch, and payments
- Role-based user control and system governance
Key Functionalities
- End-to-end flow:
Sales Order → PO / DO → Dispatch → Payment - Real-time inventory updates on every dispatch and receipt
- Dealer-wise and product-wise stock visibility
- Payment tracking with outstanding ageing
- Role-based access for sales, warehouse, accounts, and admin
- Centralized reporting for sales, inventory, and financial performance
- Audit-ready transaction history across all operational modules
Client Outcome
The ERP implementation transformed Hindustan Tiles Decor’s operations into a
fully digitized, transparent, and scalable system.
The business achieved faster order fulfillment, accurate inventory control,
improved dealer satisfaction, stronger financial governance, and real-time
decision-making through centralized dashboards.
Conclusion
The Hindustan Tiles Decor project successfully delivered an enterprise-grade
ERP solution tailored for tiles manufacturing and distribution workflows.
By digitizing end-to-end operations and eliminating manual inefficiencies,
the system enabled operational excellence, financial control, and a scalable
foundation for future business growth.
