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Client Overview
Client Name: BGAI
Industry: Technology / Booking & Management Solutions
BGAI is a technology-driven platform focused on simplifying and centralizing
booking operations. The platform manages customer bookings, stylist
availability, and decorated tree / product tracking through a unified system
that supports both internal teams and mobile app users.
Project Objective
The objective of this project was to design and develop a
centralized booking and management system that could:
- Digitize and automate booking workflows
- Manage stylists, products, and decorated trees efficiently
- Centralize data for internal users and mobile app customers
- Provide real-time visibility into booking performance
- Support scalability as users, categories, and bookings grow
Challenges
Before implementing the system, BGAI faced several challenges:
- Manual tracking of bookings caused delays and inefficiencies
- No centralized data source for internal users and mobile app customers
- Difficulty managing customized decorated trees and stylist availability
- Limited visibility into booking performance and user engagement
Our Approach
Platform & System Design
We designed and developed a
custom web-based Booking & Management Platform
tailored to BGAI’s operational needs.
Our approach focused on:
- Centralized dashboards for complete operational visibility
- Role-based access for internal staff and app users
- Real-time booking and availability updates
- Automated reporting with search and export features
- Flexible system configuration for customization
System Structure
The platform was structured into well-defined modules to ensure smooth operations:
- Dashboard Overview
- Booking Management
- Stylist Master
- Product & Tree Management
- App User Management
- Internal User Management
- Search & Export
- Settings & Customization
Each module works together to maintain data accuracy, efficiency,
and scalability.
Key Features Delivered
- Dashboard Overview: Real-time snapshot of bookings, users, and activity
- Booking Management: Centralized control over all bookings
- Stylist Master: Manage stylist profiles, availability, and assignments
- Product & Tree Management: Track decorated trees and product categories
- App User Management: Manage mobile app users and customers
- Internal User Management: Role-based access for internal teams
- Search & Export: Advanced search filters with Excel export
- Settings & Customization: Flexible configuration for business rules
Benefits & Results
- Improved Efficiency: Faster booking management with real-time updates
- Centralized Control: All users, trees, stylists, and bookings managed from a single dashboard
- Higher Data Accuracy: Reduced errors by eliminating manual tracking
- Scalability: Platform designed to handle increasing users, bookings, and categories
- Better Insights: Clear visibility into booking performance and user engagement
Conclusion
The BGAI Booking & Management Platform successfully replaced manual and
fragmented booking processes with a
centralized, scalable digital solution.
By integrating booking management, stylist availability, product tracking,
and user control into a single system, the platform improved efficiency,
accuracy, and operational transparency—enabling BGAI to scale its services
confidently.
