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Case Study: Mobile App & Directory Services Platform for Hindu Sevak

Client Overview

Client Name: Hindu Sevak
Industry: Directory Services
Location: India

Hindu Sevak is a directory-based digital initiative focused on promoting Hindu service
providers and helping them connect with customers across multiple sectors. The platform
operates across five districts—Nashik, Dhulia, Jalgaon, and Aurangabad—aiming to bridge
the gap between service providers and customers through a unified mobile application.

Project Objective

The objective of this project was to design and develop a
Mobile App–based Directory Services Platform that could:

  • Create a centralized digital space for service providers and customers
  • Improve visibility for local service providers, especially in smaller districts
  • Simplify service provider registration and profile management
  • Enable customers to easily search, browse, and connect with service providers
  • Support subscriptions and transactions through a scalable system

Challenges

Before implementing the platform, the client faced several challenges:

  • No centralized platform for service providers to list offerings and reach customers
  • Limited digital reach for service providers in smaller districts
  • Manual and fragmented handling of registrations and customer requests
  • Need for secure validation of service providers
  • Lack of an integrated system for subscriptions and transaction management

Our Approach

Platform & System Design

We designed and developed a
custom directory services mobile application, tailored specifically
to Hindu Sevak’s vision and operational needs.

Our approach focused on:

  • Mobile-first architecture for easy adoption
  • Simple and intuitive user experience for providers and customers
  • Secure validation workflows using identity checks
  • Centralized backend for data, subscriptions, and transactions
  • Scalable infrastructure to support district-wise expansion

System Structure

The platform was structured into clearly defined modules:

  • Service Provider Registration
  • Customer Requirement Posting
  • Search & Browse for Service Providers
  • Automatic Blacklist & Validation Checks
  • Mobile Application (Android)
  • Customizable Service Listings
  • Subscription Management
  • Transaction Management
  • Centralized Data Management

Each module integrates seamlessly to deliver a smooth and secure user experience.

Key Features Delivered

  • Service Provider Registration: Easy onboarding with profile and service selection
  • Customer Requirement Posting: Customers can post requirements and connect with providers
  • Search & Browse: Location- and service-based discovery of providers
  • Automatic Blacklist Checks: Aadhaar/PAN-based validation and screening
  • Mobile App: Android app for providers and customers
  • Customizable Listings: Providers can manage industries, services, and profiles
  • Subscription Management: Paid plans for enhanced visibility
  • Transaction Management: Secure handling of subscriptions and payments
  • Centralized Data Management: Unified control over users, services, and transactions

Benefits & Results

  • Centralized platform streamlined management of providers and customer requests
  • Improved visibility and reach for local service providers
  • Simplified registration and search experience increased engagement
  • Centralized data enabled better reporting and decision-making
  • Scalable system supporting expansion into additional districts

Conclusion

The Hindu Sevak Mobile App successfully created a unified digital ecosystem connecting
service providers and customers across multiple districts.

By centralizing listings, validations, subscriptions, and transactions, the platform
enhanced visibility, operational efficiency, and scalability—laying a strong foundation
for long-term growth and regional expansion.

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